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About Us

Who We Are

We are a supported Contact Centre in Bridgend Town Centre which has been accredited with the National Association of Child Contact Centres (NACCC). 

 

The purpose of the centre is to provide a child centred facility where contact can take place with the child/ren of separated families and the parent, siblings, grandparents or family members that they no longer have contact with .  It provides a safe, non-judgemental environment and aims to help them develop and maintain a positive relationship without fear of conflict.

 

Our aims are to:

·       Provide a safe, neutral, friendly environment

·       Remain Child focused

·       Remain Impartial

·       Encourage Positive Contact

·       Provide a Conflict free zone

·       Provide support when needed

·       Assist with Parenting Plans to move contact forward

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What is Supported 

         Contact?

We are a supported Contact Centre in Bridgend Town Centre which has been accredited with the National Association of Child Contact Centres (NACCC). 

 

The purpose of the centre is to provide a child centred facility where contact can take place with the child/ren of separated families and the parent, siblings, grandparents or family members that they no longer have contact with .  It provides a safe, non-judgemental environment and aims to help them develop and maintain a positive relationship without fear of conflict.

 

Our aims are to:

·       Provide a safe, neutral, friendly environment

·       Remain Child focused

·       Remain Impartial

·       Encourage Positive Contact

·       Provide a Conflict free zone

·       Provide support when needed

·       Assist with Parenting Plans to move contact forward

Supported contact takes place in a variety of neutral community venues where there are facilities to enable children to develop and maintain positive relationships with non-resident parents and other family members.

 

Supported Child Contact Centres are suitable for families when no significant risk to the child or those around the child has been identified.

The basic elements of supported contact are as follows:

  • Impartiality.

  • Staff and volunteers are available for assistance but there is no close observation, monitoring or evaluation of individual contacts/conversations.

  • Several families are usually together in one or a number of rooms.

  • Encouragement for families to develop mutual trust and consider more satisfactory family venues.

  • Apart from attendance dates and times, no detailed report will be made to a referrer, CAFCASS, a party’s solicitor or court, unless there is a risk of harm to the child, parent or Centre worker.

  • An acknowledgement that it be viewed as a temporary arrangement to be reviewed after an agreed period of time.

thanks so much for everything that you did for us when we needed your services. You guys were the bridge between. 😊😊
 

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