VOLUNTEER INFORMATION

How it works
We are a supported Contact Centre in Bridgend Town Centre which has been accredited with the NACCC. The purpose of the centre is to provide a child centred facility where contact can take place with their non-resident parent and family. It will provide a safe, non-judgemental environment and aim to help them develop and maintain a positive relationship.
The centre is manned by 2 members of staff and trained volunteers, all DBS (CRB) checked. The role of the volunteer is to oversee discreetly the meetings between the families, support the children and interaction if needed and generally assist with the day to day running of the centre. There will be opportunities for volunteers who wish to learn more, to sit in on pre-visits and to learn about the responsibilities of running a centre like ours.
The centre will be open every Saturday between 9.30am and 1.00pm with contact taking place between 9.45am and 12.45pm and, it is hoped that we will have enough volunteers to provide a rota so that you will not be expected to give up every Saturday morning, unless, of course, you wish to.
Application Form
Equal Opportunities Form
Guidelines for Volunteers
Volunteer Role Description
Volunteer Leaflet
Safeguarding Leaflet
Volunteer Role
The role of the volunteer is to:
. assist with the setting up and the cleaning up
. oversee discreetly the meetings between the families
. support the children and interaction if needed
. assist with the day to day running of the centre
. provide a healthy and safe environment for families to meet for
contact
. report any concerns regarding safeguarding or child protection
immediately to The Manager or Assistant Co-ordinator
. Ensure that all service users, visitors, staff and volunteers follow
The Contact Zone's Policies and Procedures at all times.
There will be opportunities for volunteers who wish to learn more, to sit in on pre-visits and to learn about the responsibilities of running a centre like ours.
Volunteer Requirements

Volunteers are required to:
. complete and return the Application & Equal
Opportunities form, provide 2 referees & attend an informal
interview
. agree to and complete an Enhanced DBS check
. undertake the free training that is provided under NACCC
guidelines
. Commit to volunteering 1 Saturday morning a month
. Understand and agree to comply with all policies and procedures of
the centre